Question 1

How does the pricing work?

Accepted Answer

It depends on the setup and the building. We go over the arrangement with you before anything is placed, so you know what applies to your site before you commit.

Question 2

Is there a minimum headcount?

Accepted Answer

There is no fixed minimum. Small offices are usually a machine or a cooler, and larger buildings can support a full micro market. We will tell you honestly if a site is too small to serve well.

Question 3

How soon can service begin?

Accepted Answer

It depends on equipment availability and your building's schedule. We give you a real date once we have looked at the space rather than a promise up front.

Question 4

Is there a contract?

Accepted Answer

There is a service agreement. Terms are discussed before placement, and we would rather talk through what suits your building than push a standard length.

Question 5

What kinds of equipment do you place?

Accepted Answer

Smart vending, snack and beverage machines, healthy vending, micro markets, smart coolers, office coffee, and water filtration. Which one fits depends on your space and traffic.

Question 6

Can we choose the products?

Accepted Answer

Yes. The first mix is built from what your people ask for, and we adjust it as we see what sells. Dietary preferences and specific requests are handled the same way.

Question 7

Do the machines take cards?

Accepted Answer

Yes. Card, phone tap, and cash are all supported depending on the equipment placed.

Question 8

How much space is needed?

Accepted Answer

A standard machine needs roughly six feet of width and three feet of depth, plus clearance and a power outlet. Smaller units exist for tight spots, and we check the space before anything is ordered.

Question 9

How often is everything restocked?

Accepted Answer

On a route schedule set by how fast your site moves product, which we adjust after the first few weeks of real sales data.

Question 10

What happens if something breaks?

Accepted Answer

You call us and we get a technician out. Repairs and maintenance on the equipment we place are part of the service.

Question 11

Who handles cleaning?

Accepted Answer

We do, on every route visit. The area around the equipment is our responsibility, not your facilities team's.

Question 12

What areas do you serve?

Accepted Answer

Portland and southern Maine. The full list of neighborhoods, counties, and towns is on the service areas page.

Questions we get from building managers

Getting started

Equipment and products

Service and maintenance

Coverage

Still deciding?

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